Certificate management for first aid training providers
You teach a room of twelve, mark the outcomes, and then spend the evening producing certificates. Three years later, half of those learners requalify with somebody else because nobody told them the date was coming.
Train Aid Solutions handles the paperwork side of first aid delivery. Register, mark, certificate issued, renewal chased. No course to author and no learner portal to run.
What makes first aid different
A FAW certificate is valid for three years and requalification is a two-day course rather than the full three days. That renewal is revenue you have already earned, and it is the single most predictable income in a first aid business. It only converts if somebody flags the date before the learner's employer does.
Miss it and the learner is no longer eligible for the shorter course. They sit the full three days again, which costs them an extra day and costs you a booking you had to fight for. A reminder six weeks out prevents that entirely.
Since the 2013 amendment to the Health and Safety (First-Aid) Regulations 1981, the HSE no longer approves first aid training or trainers. Its guidance GEIS3 puts the due diligence duty on the employer. That means your certificate is not just a record; it is how a buyer discharges their own responsibility. It needs to look right, carry the right information, and be checkable.
A new starter claims a current FAW certificate. Their health and safety manager rings to confirm it. If that call has to reach you and you have to go looking, you have inherited a permanent admin job. A QR code on the certificate that resolves to a verification page removes the call.
Twelve to sixteen learners on a FAW course, several courses a week, and every one of them needs an individually named certificate with correct dates. This is the part that eats evenings.
How Train Aid Solutions fits
Your trainer takes attendance on one screen, marks each learner Completed or Failed, scores them against your own assessment criteria and adds notes. If you run associate trainers, they do this without touching your admin settings.
Your logo, your colours, issue and expiry dates, and a unique QR code. Emails send from your own domain, so the certificate arrives looking like it came from you rather than from a software company.
Learners get a branded reminder before the three years are up, timed how you choose. Refreshers get rebooked with you instead of with whoever has availability that week.
Anyone scanning the QR code confirms the certificate is genuine without contacting you. It also stops anyone passing off an altered PDF as yours.
Outcome scores, session documents and a generated learning-outcomes summary sit against every course date, alongside a log of every email sent on your behalf. If an awarding organisation or a corporate client asks what you delivered on a given date, the answer takes a minute.
What it does not do
It does not author e-learning content and it does not run a learner portal, because you teach in a room. It is not a booking system either. If your main problem is people struggling to book onto public courses, look at a training management system first.
If your problem is the certificates, the expiry dates and the record-keeping, this is built for exactly that.
Getting started
Create your account, upload your logo, take your first register. Minutes, not weeks.
If you are moving from spreadsheets or another system, we will import your already-delivered courses free of charge and without using any seats, so your certificates and renewal reminders are live from day one. Just ask during sign-up.
Every plan includes every feature. Plans differ only in the learner seats you get each month, so you pay for the size of your classes rather than for a feature list.